• How I will Tie Up with restaurants to my marketplace Application?

  To establish a tie-up with a restaurant for your food delivery app, it indeed beneficial to visit the restaurant and follow these steps:
  
  

  • Research and Preparation :
    Before visiting the restaurant, conduct thorough research about their cuisine, menu, reputation, and target audience. Familiarize yourself with their offerings to showcase your knowledge and interest during the meeting.

  • Presentation and Value Proposition:
    Prepare a compelling presentation that highlights the benefits and value your food delivery app can bring to the restaurant.

  • Demonstrate App Features:
    During the meeting, demonstrate the features and functionality of your app. Showcase how the restaurant can manage orders efficiently, update menus in real-time, track deliveries, and engage with customers through your platform.

  
  
  

• How I can calculate commission?

  For Calculate commission in food delivery application, we have an option for multiply the order value by the commission rate to calculate the commission amount. For example, if the order value is $100 and the commission rate is 10%, the commission amount would be $10.

• How I will pay Drivers and restaurants commission?

  We have various ways of paying drivers and restaurants, and the admin manually creates pay-outs based on dates, For example

  • Wallet System

  • Direct Bank Transfer (Automatic/Manually)

• Please tell me about Google Map Charges in detail?

  Google Maps Platform offers a $200 monthly credit for Maps, Routes, and Places. You can use these services without incurring any charges until your usage exceeds $200 in a given month. To know more you can visit,

• How to do registration with restaurants and drivers?

  To enable registration for restaurants and drivers in our system, we have an option in the Admin panel where we have separate registration forms for restaurants and drivers, where you need to mention necessary information for restaurants and Drivers. Upload the necessary documents as needed after that when you give the permission to the restaurants and drivers they can start using your Platform.

• How will I Advertise other Restaurants in our Platform?

  To advertise other restaurants on our platform, we can consider the following strategies:
  
  

  • Banner Ads:
    Allocate specific areas on your platform for banner advertisements. Restaurants can purchase ad space to display their promotional banners or images. These banners can be linked directly to the restaurant's page or if the restaurant is not on-board in your platform the link will be redial to the respective restaurant Page.

  • Special Offers and Deals:
    Provide a dedicated section on your platform to highlight special offers, discounts, or exclusive deals from restaurants. Restaurants can promote their limited-time offers to attract more customers.

  • Collaborative Campaigns: Collaborate with restaurants for joint marketing campaigns. This can involve cross-promotion, where restaurants promote your platform on their social media channels or websites, while you promote their offerings on your platform.

  
  
  

• I have chain of Restaurant so how will system take care of that?

  We have a centralized management application that supports multi-location functionality, the software has the ability to control and manage orders and reports across all your restaurant locations. As an administrator, you can access and oversee the operations of each restaurant within your chain through the application.

• If the user is not at home and delivery done in security gate how will admin or customer will know the delivery is done.

  When a delivery is made to a security gate or a location where the customer is not present, there are several ways for the admin or customer to be notified that the delivery has been completed. Here are a few possible solutions:
  
  

  • SMS or email notifications:
    The delivery personnel can send an SMS or email notification to the customer or admin once the delivery has been made at the security gate. This notification can include details such as the delivery time, gate location.

  • Delivery photo proof:
    The delivery personnel can take a photo of the delivered order at the security gate as proof of delivery. This photo can be shared with the admin or customer through a messaging system or uploaded to a delivery tracking platform.

  
  
  

• How will I compete or succeed in front of bigger Player like swiggy or zomato.

  • Build a loyal customer base:
    Identify your loyal customer base by offering rewards programs, discounts, and special promotions. Develop strong customer relationships through exceptional service, engaging social media presence, encourage customers to leave reviews and share positive experiences to generate word-of-mouth referrals.

  • Optimize online presence:
    Strong online presence through your own website, social media platforms, and online ordering systems. Ensure that your online menu, pricing, and delivery information are accurate and up to date.

  • Collaborate with local influencers or bloggers:
    Partner with local influencers, bloggers, or food critics who have a strong following in your target market. Invite them to experience your restaurant and share their reviews or recommendations on their platforms.

  • Focus on delivery experience:
    Invest in efficient delivery operations, including timely and accurate deliveries, proper packaging, and friendly delivery personnel. Offer flexible delivery options such as pickup, contactless delivery, or delivery to specific locations (like security gates).

  
  
  

• Do you have business Intelligence tools to check the Income, Business Profit, complete year Profit?

  Yes, we do have a tool where you can check the income, business profit, and complete year profit these tools are designed to gather, analyse, and visualize data related to financial performance. Here are a few business intelligence tools we already have.
  
  

  • Reports:
    Our Business intelligence tools provide the reports to monitor income, profit, and other key financial metrics. These visualizations can help you identify trends, patterns, and areas for improvement.

  • Data integration:
    In our Dashboard you will get the report of order management systems, payment gateways, and customer databases.

  • Performance analysis:
    In our software we have a tools that can perform in-depth analysis on your financial data to identify factors impacting your income and profit. You can track metrics such as order volume, delivery costs, and customer orders costs.

  
  
  

• I already have an Application what happen if I switch to another vendor to my earlier customer information.

  Yes, you can switch to another vendor. We can help you to get all the data to your previously vendor to our application for the help with Data Migration

• Any licence is required for me to start food Delivery Company or any documents required if yes in that case you will help us?

  We are associated to this business from very long time. We will provide you with a reference number that can connect you with someone who can offer valuable guidance and support throughout the licensing process. Once you on board with us.

• How will people know about my application?

  Beside Mobile development services, we can also assist you with logo design and digital marketing. Having a one-stop solution can be convenient and efficient for your business.

Features

• Which Features does your Food delivery Application cover?

  Our Food delivery Application covers a wide range of rich features, including But Not limited to
  
  

  • Menu browsing and search
    

  • Order placement and tracking
    

  • Multiple payment options
    

  • Delivery address management
    

  • Feedback and rating / reviews management for restaurants
    

  • Push notifications for order updates
    

  • Special offers and discounts
    

  • Social media integration
    

  • Multi-language support
    

  • Restaurant management dashboard
    

  • Menu and item management
    

  • Order management and processing
    

  • Delivery personnel management
    

  • Real-time order tracking
    

  • Analytics and reporting
    

  These are just a few examples, and our application includes many more features to enhance the food ordering and delivery experience for users and streamline operations for restaurants.
  
  

  
  
  

• Does Food delivery Application support Multi Language and multi-currency

  Yes, Food delivery Application is built with the capabilities to function across multilingual platforms and support different currencies too.

• Can I Track the Driver live where he is?

  Yes, our Food delivery Application includes a live tracking feature that allows you to track the driver in real-time. You can monitor the driver's location and track their progress as they make their way to the delivery destination.

• Do you have a Facility of restaurant and Driver Verification?

  Yes, our Food delivery Application includes the facility of restaurant and driver verification. We understand the importance of ensuring the trust and safety of our users. To achieve this, we have implemented a verification process for both restaurants and drivers.

• Can we Transfer Automatic payment to the restaurant and Driver

  Yes it can be Possible Offering automatic disbursement through API integration. In order to proceed with the integration, you have to provide us with the necessary API documentation and details.

• Can I show Banner Area Wise/discount area wise

  Yes, our Food delivery Application provides the flexibility to show banner ads or offer discounts area-wise. This feature allows you to target specific geographic locations or areas with customized promotional content.

• I want different area for different delivery charges do you have a solution for example for some area the cost will be less and some area the cost will be much

  Yes, our Food delivery Application offers a solution for different delivery charges based on different areas or zones. This feature allows you to define and customize delivery charges according to specific areas or zones as per your business requirements.

• Is it possible to modify or customize the application after delivery?

  Yes, it is possible to modify or customize the application after the delivery is done from our side. We understand that business needs and requirements may evolve over time, and you may have specific preferences or new features you'd like to add to the application.

• Can I delete the restaurant if they don’t want to use my Platform after some period of time?

  No, you cannot delete the restaurant from your platform but you can make it inactive if they choose not to use it anymore. As the platform owner, you have the authority to manage and maintain the restaurant listings and accounts on your application.

• If I want third party integration is that possible in the system?

  Yes, it is possible to integrate third-party services with Food delivery Application. You have to provide the respective API for this.

• How does Your System help me for Automatic and error free calculation ?

  Our system is designed to assist you with automatic and error-free calculations. By automating calculations and leveraging accurate algorithms, our system minimizes human errors, ensures consistency, and streamlines financial processes in food delivery operations.

Technology

• Can your Food delivery system Host in AWS Server ?

  In the case of the SAAS module, hosting the application on a server other than our own, may not be feasible due to the nature of the setup. However, if you opt for a one-time costing model, we are more flexible and can accommodate your preference to host the application on an AWS server.

• Can I Provide my server to host my Application ?

  In the case of the SAAS module, hosting the application on a server other than our own may not be feasible due to our Policy. However, if you opt for a one-time costing model, we are more flexible and can accommodate your preference to host the application on your given server.

• Which technology you are using for the application ?

  Armed with the latest technology, we are using Front end IONIC 5, Backend: MS.NET 4.5.

• Can I get the Source code of the Project ?

  Yes, you can get the source code for the projects.

• Multiple customer can place order at a same time?

  Yes, Our Application has been designed to handle substantial traffic levels and provide a flawless experience to its users.

Payments

• What is the cost of Food delivery Application?

  Our food delivery application is priced affordably, costing less than just a few of your orders. To know more, you can visit our website.

• What is the Payment terms you have?

  We follow the standard industry norms for payment, which allows you to make payments in easy terms or instalments in case of onetime cost or if you opt for SAAS Module there will be small Monthly rental.

• What is the third party cost which I have to pay for going live?

  The third-party costs associated with going live with an Application, can vary depending on the specific integrations and services you choose to utilize. Here are some potential third-party costs to consider:

  • Payment Gateway
    

  • Google Map Service
    

  • Google Account
    

  • Apple Account
    

• Is there any cost for server?

  Yes, each hosting package will have different quote, consider your application's requirements, you need to select the package that meets your needs within your budget.

Support Related

• What is your AMC Policy ?

  Along with free support, our AMC includes:

  • Trained BA
    

  • Additional free man-hours for paid changes
    

  • 24*7 online help desk support
    

  • Priority response to issues
    

  • Discounts on paid changes
    

• How much Month of Support you Provide in SAAS Module?

  On SAAS Module we offering monthly free support on software.

• If there is any bug how much time it will take to resolve?

  The time it takes to resolve a bug can vary depending on several factors, including the complexity of the bug but from our side you will get a response in one working day.

• You guys are from India I am in different country if there is any issue in the system how will you guys will help me?

  We have a varies Platform for Customer support like

  • Dedicated BA
    

  • Email and phone support
    

  • Ticket Support
    

  • Unlimited Inquiry Support
    

Security

• What manner you can take care that my data cannot be used by third party or with you guys?

  To ensure the protection of your data and prevent unauthorized access, we take the following measures:

  • Data Encryption
    

  • Access Control
    

  • Data Backup and Recovery
    

  • Transparency and Compliance
    

• Is my software Secure and run properly in shared Hosting?

  As the server password keeps changing, it is saved in an encrypted format which makes the software secure on shared hosting.

• How do you provide for back up and disaster Recovery?

  Database mirroring and server cloning are done for disaster recovery and in case of an emergency, we maintain the backup so that your data can be recovered smoothly.

• What you do in terms of Security from server side?

  Food delivery software is designed to be highly reliable, with fast data processing times. It uses advanced security features to protect user data from unauthorized access and data breaches. The software is built with data encryption and secure login systems, ensuring that user data is protected from potential threats.